So here is a checklist of key characteristics that many business operators look for in a POS system. The more of these you can ‘tick' the greater your chances are of making a well-informed decision
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Stability |
Your POS terminal needs to be functioning whenever your venue is. System security and hardware quality greatly reduces the risk of viruses, hacking or unexpected updates. |
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Versatility |
As your business grows and adapts to changing customer needs and an increasingly challenging economy, you need a POS terminal that can develop with you. |
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Simplicity |
A key criterion for your POS terminal should be that it is easy for staff to use. A system that is flexible allows you to refine it over time to further improve usability and service speed. |
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Functionality |
The modern POS terminal is much more than a calculator on a cash box. Advanced POS features can tangibly improve in-house efficiency and the customer experience. |
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Capacity |
Rather than relying on cloud data storage and reliable internet connectivity, having your POS terminal with the capability to primarily store data locally reduces lag. |
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Durability |
The front counter of a busy hospitality venue or food retailer can be an intense space. Your POS terminal needs to handle constant use by multiple operators with varying IT skill sets. |
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Adaptability |
A wide variety of available peripheral options means that your POS terminal can morph with your business if you decide to pivot and expand into new operational methods. |
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Reliability |
Consistency is key for an efficient operation, so your POS terminal needs to be dependable and not requiring constant modification simply to allow your venue to effectively function. |
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Longevity |
As a ‘workhorse’ of your business, you want your POS terminal to operate reliably, not just for weeks or months, but years. In regard to quality, you do ‘get what you pay for.’ |
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Connectivity |
We live in a connected, data-driven world, where successful managers constantly analyse their venue to look for opportunities for improvement. Your POS needs to enable that. |
