Cleaning, Laundry & Housekeeping Feature Articles for Australian Hospitality Industry

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Hotel Action Plan to support growing Sydney tourism market 8/3/2015

Major tourism groups have welcomed a City of Sydney action plan encouraging new and refurbished hotel developments, including a more diverse range of hotels to accommodate the growing ...

Historic labour agreement to bolster restaurant industry workforce 7/31/2015

According to peak industry association Restaurant and Catering Australia (R&CA), the development of the Restaurant (Fine Dining) Industry Labour Agreement is a positive step in ...

Tourism Australia & Expedia join forces to promote Australian tourism 7/28/2015

Tourism Australia and the Expedia group have signed a multi-million dollar three-year marketing partnership aimed at developing campaigns and content to increase international travel ...

Tourism Australia short film to boost Indigenous tourism experiences 7/21/2015

Tourism Australia has launched a new, short film aimed at encouraging more domestic and international visitors to include Indigenous tourism experiences as part of an Australian ...

How to get your hotel guests to write an online review 7/20/2015

Sadly, the most effective way to get reviewed is to give your guests a spectacularly awful experience. That's human nature; we're far more likely to vent over negatives than wax ...

TAA calls for government action on Airbnb style 'sharing' economy 7/20/2015

Tourism Accommodation Australia (TAA) has called on governments at all levels to act against non-compliant accommodation providers who are putting guests' safety at risk, threatening ...

QLD budget boost: $40m for tourism & hospitality industry 7/20/2015

The commitment of $40 million over four years for tourism and major events in Queensland budget will help grow the state's $23 billion tourism industry, and provide tourism and ...

10 things a restaurant manager should never do 7/13/2015

Great food, great atmosphere, shame about the management. Those are words you don't want to hear or see in an online review. Your customers have a smorgasbord of dining options, and ...

Restaurant owner claims casual rate of $12 to $16 an hour is 'normal' 7/10/2015

A Korean restaurant says it advertised for staff for as little as $12 an hour because it feared retribution from competitors if it offered Award wages.

Smoking off the menu for NSW commercial outdoor dining areas 7/8/2015

New changes to the Smoke-free Environment Act 2000 will be effective from the 6th of July 2015, banning smoking from the outdoor areas of hotels, clubs, restaurants and cafes. The ...

Tourism Australia deepens China partnerships 7/6/2015

Tourism Australia has signed three important strategic marketing deals in China aimed at promoting Australia to high yielding travellers and business events professionals in an ...

How to buy washroom products that suit your establishment 7/2/2015

Washroom, bathroom, WC, toilet, dunny; call it what you will, it's that room out the back and it's of no consequence aesthetically, right? Wrong.

AAoA & AHA split on 'one voice' to represent accommodation sector 7/2/2015

The Accommodation Association of Australia (AAoA) along with the Australian Hotels Association (AHA) will run as separate organisations, after the dissolution of their 2014 Memorandum ...

Minimum wages to be increased by 2.5% on 1 July 2015 6/30/2015

The Fair Work Ombudsman has reminded employers about an increase in the minimum wage from the 1st of July.

Accommodation Association welcomes changes to Seasonal Worker Program 6/26/2015

The Accommodation Association of Australia (AAoA) has welcomed the Government's changes to the Seasonal Worker Programme, which has now extended to the accommodation sector being ...

Food service workers share more than $1.2mn in back-pay 6/25/2015

Food services workers in restaurants, cafés and catering companies throughout Australia have been underpaid over $1.2 million, spot checks by the Fair Work Ombudsman have revealed.

Tips to Make the Check-in Process Smooth at Your Hotel 6/16/2015

The check-in process at a hotel is usually the first point of contact between guests and management, and will more often than not create a lasting impression.

5 Star: Our Top Hospitality Management Articles This Financial Year 6/15/2015

Here's a look at the management, best practice and customer service topics our audience of hospitality professionals were most interested in over the past financial year. Does your ...

Wage increase will add to SME strain, unemployment: AAA 6/2/2015

The Accommodation Association of Australia (AAA) believes the 2.5 per cent wage increase announced by the Fair Work Commission (FWC) may place further strain on many accommodation ...

5 Reasons to Provide Housekeeping Staff with Quality Cleaning Aids 5/27/2015

Believe it or not there are 66 precise steps in the Marriot Hotel's room cleaning manual. The Marriot chain has transformed the room cleaning process from a random 30 minute whip ...

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